Telecom sector

Vector ITC Group's range of products is characterised by exploring innovative relationship, business and shared risk models (revenue share, up-front fee, etc.), which makes it possible for us to support our customers as a strategic and technological partner. 

Our industry specialisation and experience in major technological transformation processes allows us to identify cross-sector solutions such as web designs for companies, the channelling of online business ideas or apps for mobile devices and adapt them for implementation in the telecom sector.

Some of the key areas where Vector brings added value to the transformation process of Telco 3.0 operators are: 

  • Comprehensive hw/sw installation and maintenance solutions for points of sale and cloud checking, among others. 
  • "Wearable devices" (e.g. Google Glasses) and the "smartification" of objects (M2M Solutions) for new services and integration.
  • Mixed online/offline store models for telecommunications operators ("the Telco 3.0 shop of the 21st century").
  • One-stop shopping for SMEs (ICT Cloud services, etc.). Telco 3.0 involves passing from "dumb pipes" to "value-adding smart pipes".
  • Big Data Solutions (near-real data loading). More than ever, the Telco 3.0 operator is becoming a data "goldmine", enabling its customers' processes to be automated and their efficiency and overall user experience to be improved.
  • MDM (Mobile Device Management).
  • Multi-platform apps for mobile devices solutions and development (Firefox OX, iOS, Android, etc.).
  • Smart TV development, WebRTC development (Web Real-Time Communication), NFC (Near Field Communications) and RCSe (Rich Communication Suite)

Trends

Operators are investing in IoT solutions, telemetry in general, electric cars, healthcare, security, home automation and Smart Cities.

They will be required to perform a central role in most IoT deployments and, therefore, they will have the chance to lead this revolution.

The market for machine-to-machine (M2M) and connected mobile IoT devices is expected to reach 1.2 billion lines in 2020, which will be equivalent to 15% of all mobile subscriptions worldwide.

They will also evolve and become more information-oriented, with sophisticated analytic engines, to achieve greater network monetisation and provide more relevant and personalised experiences for customers.

Automation will be essential for surviving in this new world, along with the SaaS model for operational systems and for the systems that support a business.

Tele-operators will incorporate the best elements of product life cycle management and result-based pricing models, they will increase device partner, embedded device-to-device and device-to-network services, models that will challenge the product-based models in CRM and the planning and range of solutions that they currently manage.

Tele-operators will broaden their fixed-mobile convergence (FMC) strategies and launch fixed and mobile telephony/TV/multi-game video services, with games appearing to be a valid path.

Operators are opting for Big-Data-driven Telecom Data as a Service (TDaaS). Defining and constructing frameworks has been a common denominator for Orange, Telefónica and Vodafone throughout 2016.

Combining automated systems or robots (RPA), the API Economy and SaaS models, developing a more efficient way of outsourcing entire areas of operations.

The current goal of these operators is to offer the viable and scalable ingestion, storage and analysis of customers' data in real time, developing new knowledge about the customers, offering data through an INFaaS model, where third parties use the platform or API layer (API Economy) to develop specific solutions.