Transforming IT operations with AIOps
The digital transformation, changes and evolution of technology, new initiatives that are emerging in terms of customer experience and the rapid growth in the volumes of data generated, pose challenges to IT operations.…
COVID-19 and its impact on Cybersecurity
The COVID-19 pandemic has brought an immense humanitarian crisis that has also severely affected the world economy. The rapid and unexpected interruption of all activity for companies around the world has left them…
#StopCorona gathers 500 initiatives against COVID-19 from more than 1,000 entrepreneurs and gets the support of more than 60 large companies
#StopCorona, the digital platform created by the ITC Vector group and the Samaipata venture capital fund to promote and disseminate technological initiatives that contribute to winning the health battle for COVID-19,…
What is the future of RPA?
Robotic Process Automation, or RPA, differs from other classical automation solutions in that its ultimate goal is to replicate human behavior when interacting with computer interfaces. This form of digitalisation…
Vector ITC points to 8 benefits of telework and how companies will be able to continue to implement it successfully
Video conferencing, hot desking and agile working were just new and exciting concepts a few months ago, but in 2020, they are a ubiquitous part of business life. In this sense, flexibility has gone from an advantage to…
Wi-Fi 6E: The new wireless connectivity
The year 2020 will go down in history as the year of Wi-Fi advances, as the industry is granted numerous changes and improvements in the spectrum. When it comes to Wi-Fi connectivity, speed is the key, and it is…
Is Data Scraping one of the most demanded skills by companies?
The Internet generates millions of useful data every day. All of this data is recorded and stored, making the Internet an easily accessible hub that hosts an overwhelming volume of data, generated at immense speed with…
Contact Center BPO services emerge strengthened from coronavirus crisis, according to Vector ITC
Normalization is beginning to emerge. Uncertainty in the economy is decreasing as we have more visibility about the end of confinement and the format it might have. In this context, the different sectors are already…
How to transform business processes with a data-based model, according to Vector ITC
Business Process Outsourcing (BPO) presents a paradigm shift towards a model focused on data and automatic orchestration of processes, incorporating the talent of people with the 'digital enablers'. Within this context…
Redefining the Customer Experience in Covid-19 Times
All relationships have an emotional component, and that is true for the connection between people and brands. A business relationship with customers is built over time, is nurtured by experiences along the customer's…