Software that serves as a tool to customer service teams; recording, recording and transcribing the conversations held with customers, performing semantic analysis of these, and categorization of keywords. It is a comprehensive recovery and call analysis platform through voice-to-text transcription processes, Text Mining and Big Data technologies, which analyze and manage the information captured.

SectorSalesTechnologyBig Data, NLP, AI, STT

Boost the performance of your Customer Service team.

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Vector ITC is part of Softtek, leader in digital transformation an technology solutions and services.