Monitoring and operational management

Proper methodology for maximum quality automation

At Vector we develop techniques and methodologies that enable us to take on projects that entail global or limited automation, management, monitoring and operation. Our extensive know-how and over 25 years of experience in all types of installations makes it possible for us to offer our customers maximum quality. We also have the tools and personnel required to provide services that free our customers from managing and maintaining the infrastructures from their installations or from ours.

We maintain our customers' services and infrastructures in IM mode (Infrastructure Management) with our own MethodIT methodology (ITIL Compliant). We tailor make the service design and execute it with remote or on-site personnel, providing contracted service level quality (SLA) that is reviewed on a monthly basis.